Nov 6, 2011, 6:13 AM
2011 Best Marina Contest winners announced
Marinalife Announces Best Marina Contest Winners Harbour Town Yacht Basin Chosen for Best Customer Service
For Immediate Release
November 3, 2011
Baltimore, MD — Marinalife is pleased to announce the winners of its second annual Best Marina Contest. Nantucket Boat Basin in Nantucket, Massachusetts, was voted Best Transient Marina for the second year in a row, tying with Twin Dolphin Marina in Bradenton, Florida. Harbour Town Yacht basin in Hilton Head, SC, was chosen as number one for Best Customer Service. Runner up for Best Customer Service was Orange Beach Marina in Orange Beach, Alabama.
Nantucket Boat Basin, a 240-slip full-service marina located two blocks from the town of Nantucket, is known for special touches like a hand-written confirmation note and a welcome bag delivered to arriving boaters. A full-time concierge service is also on-call to make restaurant reservations, tee times, and special arrangements like a clambake on the beach. George Bassett, Nantucket Boat Basin’s Director of Marina Operations for over 25 years, has made the extra effort to earn and keep a loyal following.
Commenting on winning the Best Transient Marina award for the second year in a row, Bassett said, “Marinalife does an outstanding service to the marina industry. To be selected two years in a row is really great recognition from all of our guests. We will strive to continue our great service and hospitality in 2012.”
Tied for first place for Best Transient Marina is Twin Dolphin Marina. The marina boasts 225 slips and is located at historic Memorial Pier in Bradenton, Florida. Mike Shanley, Harbormaster, is pleased with the award, saying, “Twin Dolphin Marina is very proud and honored to receive this national award. We’ve made a major commitment to cater to our visiting yachting guests so they too can enjoy a fabulous experience at our wonderful facilities.”
Harbour Town Yacht Basin was chosen as the winner for Best Customer Service. It is located in the heart of Sea Pines Resort on Caliboque Sound in Hilton Head, SC. Nancy Cappelmann, Harbourmaster, said, “We are excited to be named as the Best Customer Service award winner by Marinalife and its members. Our goal is to provide the very best in resort amenities and service, and it is gratifying to know that these ambitions have not gone unnoticed. Marinalife provides valuable referral services to its members and it is our pleasure to work with Marinalife to ensure our boaters get the most enjoyment from each day they are lucky enough to be on the water!”
Runner up for Best Customer Service is Orange Beach Marina in Orange Beach, Alabama. The facility bills itself as “The most complete marina on the Gulf Coast” with 180 stalls in a fully protected harbor. Bennett Long, president, commented on the achievement by saying, “This award is a true endorsement from the customer and the marina industry for a job well done. I would like to congratulate our great staff at Orange Beach Marina who strive to provide the highest level of customer service in the marina and boating industry.”
Joy McPeters, owner of Marinalife, noted that giving boaters the opportunity to voice their opinion is a key component of her company. “At Marinalife, our goal is to provide information to enhance the boating experience, and we value boaters’ input. This is an outstanding way for them to honor marinas with excellent facilities and recognize the ones that deliver exceptional customer service.”
For more information, visit www.marinalife.com, or call 800-736-8275.
1414 Key Highway, 3rd floor
Baltimore, MD 21230
Marinalife is the first and only company to bring together the boating community to offer marina information and provide a unique centralized online booking system. Marinalife’s mission is to provide boaters with a wealth of marina options and information to enhance their boating experience by creating services to simplify logistics and alleviate stress during the planning and booking process. Marinalife strives to promote a more enjoyable boating lifestyle by providing the boating community with the most extensive online directory of marina information.